Privacy Policy

1. Who is responsible for your data

Nexgino Technology Solutions is the data fiduciary for the information described in this policy. Our registered office is at 155, Lenin Sarani, Room 307, 3rd Floor, Nigam Centre, Kolkata 700013, West Bengal, India. For anything relating to your personal data, including complaints, write to info@nexgino.com.

2. Information we collect

Information you give us. When you use our contact form, email us, apply for a role or engage us on a project, we collect what you choose to share. That typically means your name, email address, phone number, company name, and whatever you tell us about your project or your application.

Information collected automatically. When you visit the site, our hosting provider and any analytics tool we use may record standard technical data: IP address, browser and device type, referring page, pages viewed, and time of visit. This is used to understand traffic patterns and keep the site working.

Client project data. While delivering a project we may be given access to systems, databases, test accounts or content that contain personal data belonging to your users. We process that only on your instructions, for the purpose of delivering the agreed work, and under the confidentiality terms of the relevant project agreement.

We do not collect sensitive personal data such as financial account credentials, health information or government identity numbers through this website. Please do not send those to us by email.

3. Why we use it

To reply to your enquiry and prepare a proposal.
To deliver, support and improve the services you have engaged us for.
To send you information you have specifically asked for.
To assess a job application.
To keep records required for accounting, tax and legal compliance.
To protect the site and our clients against fraud, abuse and security incidents.

Where the law requires your consent, we ask for it and you can withdraw it at any time by emailing us. Withdrawing consent does not affect anything we did lawfully before you withdrew it.

4. Cookies and analytics

This site uses a small number of cookies and may use an analytics tool to understand how visitors move through the pages. We may also show advertising served by Google. Where ads are shown, Google and its partners use cookies to serve ads based on your previous visits to this and other websites; you can turn off personalised advertising in Google Ads Settings, or opt out of third-party vendor cookies at aboutads.info. Nothing beyond the strictly necessary cookies is set unless you accept them in the banner. You can also block or delete cookies in your browser settings; the site will still work. See our Cookie Policy for detail.

5. Who we share it with

We do not sell your personal information, and we do not share it for anyone else's marketing.

We share information only with:

Service providers who help us operate: web hosting, email, analytics, and similar infrastructure. They may only process the data to provide that service to us.
Professional advisers such as accountants and lawyers, where necessary.
Authorities, where we are legally required to disclose information.
A successor entity, if the business is ever transferred, in which case this policy continues to apply.

6. Transfers outside India

Some of the infrastructure we use may store data on servers outside India. Where that happens we take reasonable steps to ensure the provider offers an appropriate level of protection and handles the data only for the purposes we have set.

7. How long we keep it

Enquiries that do not become projects are kept for up to twenty-four months so we can pick up the conversation if you come back. Project records, contracts and invoices are kept for as long as required under Indian tax and company law, typically eight years. Job applications are kept for twelve months unless you ask us to delete them sooner.

8. How we protect it

We use access controls, encrypted connections, and reasonable technical and organisational measures appropriate to the size of our business. Access to client data is limited to team members who need it for the project. No system is perfectly secure, and we cannot guarantee absolute security, but if a breach affects your personal data we will act promptly and notify you and the relevant authority where required.

9. Your rights

Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you can ask us to:

tell you what personal data of yours we hold and how we are using it;
correct anything that is inaccurate, incomplete or out of date;
erase data we no longer have a lawful reason to keep;
stop processing based on consent, by withdrawing that consent;
nominate another person to exercise these rights on your behalf if you are unable to.

Email info@nexgino.com with your request. We will respond within thirty days. We may ask you to confirm your identity first so we do not disclose your information to the wrong person.

10. Grievance redressal

If you are unhappy with how we have handled your personal data, write to our Grievance Officer at info@nexgino.com with "Grievance" in the subject line, or by post to 155, Lenin Sarani, Room 307, 3rd Floor, Nigam Centre, Kolkata 700013, West Bengal, India. We will acknowledge within seventy-two hours and aim to resolve the matter within thirty days. If you remain dissatisfied you may escalate to the Data Protection Board of India.

11. Children

Our services are intended for businesses. We do not knowingly collect personal data of children. If you believe a child has given us personal data, contact us and we will delete it.

12. Changes to this policy

We may update this policy as our services or the law change. The date at the top shows the current version. Material changes will be highlighted on this page.

13. Contact

Nexgino Technology Solutions
155, Lenin Sarani, Room 307, 3rd Floor, Nigam Centre, Kolkata 700013, West Bengal, India
Email: info@nexgino.com

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