Courses / Build a WhatsApp Business Chatbot with Node.js & Twilio
Lesson 2 of 9

Understanding WhatsApp Business API & Twilio Sandbox

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Video by Code Jana on YouTube · 17 min. We did not make this video and we do not host it — watching it here still counts as a view for the creator.

The video walks through creating a Twilio account, enabling the WhatsApp sandbox, and scanning the QR code. Beginners often skip the step of adding the sandbox phone number to their contacts, which prevents messages from being delivered.

Knowing the sandbox limits (e.g., only approved numbers can interact) is crucial when testing. In production you’ll replace the sandbox credentials with your own Business API numbers.

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