Courses / Build a WhatsApp Business Chatbot with Node.js & Twilio
Lesson 7 of 9

Managing Conversation State

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Video by Web Dev Simplified on YouTube · 28 min. We did not make this video and we do not host it — watching it here still counts as a view for the creator.

The tutorial explains using a JavaScript object to map from numbers to a simple state (e.g., step 1 = greeting, step 2 = menu). Beginners often use global variables without considering concurrency; for a small sandbox this is acceptable.

Understanding state lets you build multi‑step flows, which is essential for any real chatbot handling orders or support tickets.

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