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A common trigger is a webhook from your e‑commerce platform that fires when a cart is updated. Beginners often forget to set the ‘catch raw body’ option, which results in an empty payload. Ensure the webhook URL is publicly reachable (use ngrok if testing locally).
Map the incoming JSON to variables in Make; this step is crucial for personalizing WhatsApp messages later. In production, you’d secure the webhook with a secret token to prevent spoofing.
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